Shipping and Returns

Shipping Rates

Our shipping rates are based on the orders dollar amount.

Order Amount Shipping Amount
Up to $7.50 $7.00
$7.51 to $15.00 $8.00
$15.01 to $25.00 $10.00
$25.01 to $35.00 $14.00
$35.01 to $99.99 $17.00
$100.00 and up $20.00

Shipping

All orders are custom made after the order is placed. This helps us to keep costs down and to offer a wide variety of thicknesses and materials. We do offer some stock products. These items will ship within 2 business days after being ordered.

We currently are shipping orders in 1.5 to 2 weeks. If you need your order faster, we do offer an expedited processing time for an additional charge.

UPS-Map

Returns

If you order incorrectly or decide you do not want the product, you can email us for a Return Merchandise Authorization (RMA). Once we receive the returned products, we will issue a refund the order subtotal (does not including shipping). Orders returned without the RMA number or after 10 days of the RMA being issued, we will refuse the package and send it back to you.

Custom products will incur a 50% restocking fee. Stock products (marked as stock on the website) will incur a 15% restocking fee.

If we make a mistake on your order, we will be happy to replace the product if you notify us with 7 days of receiving your order.

Order Cancellations

If you must cancel your order, we will be more than happy to work you, as long as the order has not been started or processed. If the order has been started, there will be an order cancellation fee. The cancellation fee depends on where the order is at in our system. This fee will range from 10% to 50% of the order subtotal.

If you notice an error on your order, please contact us immediately so we may fix the issue.